Clensly Sonic Brush — Returns & Refunds
We want you to feel confident when shopping with Clensly. If you're not completely satisfied with your Clensly Sonic Brush, we're here to help.
30-Day Returns
You have 30 days from the date your order is delivered to request a return.
To be eligible for a return, the product must be unused, in its original condition, and in its original packaging.
How to Request a Return
Email support@clenslyskin.com with your order number and a brief explanation of your return request. Our team will provide you with the next steps.
Refunds
Once your return is received and inspected, we'll notify you whether your refund has been approved. Approved refunds will be issued to your original payment method.
Please allow several business days for your bank or payment provider to process the refund.
Important
For hygiene and safety reasons, used skincare brushes may not be eligible for return unless the item arrived damaged, defective, or incorrect.
Clensly reserves the right to refuse returns that do not meet the requirements above.